Terms & Conditions

Terms and Conditions

Welcome to Safelle Beauty. These Terms and Conditions govern your use of our website located at www.safellebeauty.com and your purchases of products from us. By accessing our using the site, you agree to comply with and be bound by these Terms and Conditions.

1. General information

Safelle Beauty is an Australian-based brand that offers high-quality eyelash serums and related beauty products. All references to "we", "us, "our" refer to Safelle Beauty.

2. Products & Orders

• All products listed on the site are subject to availability.
• Prices are listed in Australian Dollars (AUD) and include GST.

Once an order is placed, it cannot be modified or cancelled after it has been processed for shipment.

3. Shipping & Delivery

• Australia: Free shipping on orders within Australia.
• international: Standard shipping fees range from $15 to $20 AUD, depending on destination.
• Processing time is typically 1 - 3 business days. Delivery time vary depending on location.

We are not responsible for delays due to costumes, holidays, or courier issues.

4. Returns & Refunds

Due to hygiene standards, we do not accept returns or exchanges on opened or used products unless they are deemed faulty or damaged upon arrival.

If you receive a defective product, please contact us within 7 days of receiving your order at info@safellebeauty.com with your order number and photos of the product.

Approved refunds will be processed back to your original payment method within 5 - 10 business days.

5. Disclaimer

Our products are made with high-quality ingredients, but result may vary. We recommend performing a patch test before full application. Safelle Beauty is not liable for any individual reaction, and to any particular ingredient.

Information on the Site is not intended as medical advice. If you have sensitive skin, allergies, or a medical condition, consult your physician before use.

6. Intellectual Property

All content on the Site including images, logos, branding, product descriptions, and protected by copyright and trademark laws.

Youb may not copy, reproduce, or use this content without our written consent.

7. Privacy

Your privacy is important to us. Please refer to our [Privacy Policy] for information about how we collect, use, and protect your personal information.

8. Limitation of Liability

Safelle Beauty is not liable for any damages or losses resulting from the use or inability to use the Site or our products. This includes but is not limited to indirect, incidental, or consequential damages.

9. Governing Law

These Terms are governed by the law of Australia. Any disputes will be handled by the court of South Australia unless otherwise required by law.

10. changes to These Terms

We reserve the right to update or modify these Terms at any time without prior notice. Your continued use of the Site after changes have been posted constitutes your agreement to the new Terms.

If you have any questions about these Terms and Conditions, please contact ust at:

info@safellebeauty.com